Team Saltbox Mgmt

Shepard doesn’t run a typical storefront. With hundreds of unique events each year, they needed a commerce experience that could flex without breaking. This case study explores how Shepard moved from heavy customization to a scalable Salesforce foundation that empowers their team, improves accuracy, and speeds up how events go live.

As 2025 comes to a close, Saltbox Mgmt reflects on a year shaped by complex customer work, careful decision-making, and steady partnership. This recap looks at the work behind the growth, from stabilizing systems and simplifying architectures to helping teams move forward with clarity in an uncertain environment.

Saltbox Mgmt announces new capabilities supporting Salesforce’s interoperability between Agentforce Revenue Management and Agentforce Commerce, including the launch of Commerce by Contract. This offering brings contract-driven purchasing into the commerce experience to help B2B companies create more accurate, efficient, and connected buying journeys.