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Keep Evolving After Go-Live

Saltbox’s Managed Services model helps Salesforce customers stay stable, scale smartly, and continuously improve.

We work as an embedded partner focused on long-term impact — not just keeping the lights on.
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Strategic, scalable support for what’s next

Managed Services at Saltbox Mgmt is more than maintenance — it’s a platform for ongoing progress.

 

Our team becomes a proactive partner, helping you stabilize what’s live, expand what’s possible, and stay ready for the future.

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Built on a fixed-capacity model for flexibility and predictability
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Built around the work that moves you forward

Our support spans more than just break/fix. We help with everything from incident resolution and performance tuning to roadmap execution, UX enhancements, and next-gen capabilities like Agentforce and AI. Whether your team is expanding, stabilizing, or planning for what’s next, we’re here to help you scale with confidence.

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Operational Excellence

Keep your platform healthy with proactive support and monitoring

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Enhancement & Expansion

Roll out new features, UX improvements, and strategic initiatives

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AI & Agentforce Readiness

Prepare for the future with intelligent agents and data-driven automation​

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When to consider Saltbox Managed Services

“We’re launching soon — and don’t know how we’ll support this after Go-Live.”

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More than support. A system.

 Behind the scenes, Saltbox Managed Services runs on a delivery system engineered for transparency and velocity. From seamless handoffs and sprint governance to risk tracking and earned value analysis, we've built a model built for efficiency and results.

Seamless transition from Build to Support
 

Multi-stream sprint cadence for high throughput
 

Proven site takeover process

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"One team" mantra

Metrics & measurement model (capacity, issue rates, accuracy)
 

Governance ceremonies and monthly transparency
 

Earned value analysis (EVA) tracking — no surprise billing, ever

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Let’s evolve your salesforce investment — together

You don’t need a help desk. You need a trusted partner that helps you scale what’s working —and evolve what isn’t.

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