Find your starting point.Build toward the future.
We’ve built and rebuilt enough B2B Salesforce orgs to know what works and why. Strategy that finds the right starting point. Services that build what comes next. One team, start to finish, from core implementation to full agentic maturity.
Wherever you are, we know the terrain
Enterprise B2B doesn’t get simple just because you want it to move fast. We think about every engagement against a maturity model, because “where you are” changes what good looks like, and what we hear from customers tends to sort itself the same way.
Getting the core right.
Clean data, sound architecture, a system of record your team can trust. Core CRM and Commerce implementation, built to scale rather than patched to launch.
A global cybersecurity training institute runs 400M orders a year on a foundation we built, at an error rate under 0.1%. The industry benchmark is 2–5%.
WHAT WE HEAR
“We need a roadmap. Not just a system design.”
“We know what we want to do, but we don’t know where to start.”
“We shipped something with our previous partner, but it’s a mess.”
What strategy looks like
Every engagement includes strategy. Sometimes it is the whole first phase. When your team needs alignment on priorities before licenses are purchased or anyone touches configuration, this is what we do.
Alignment that sticks
We help teams align around priorities, not just outputs.
Clarity across the org
We untangle data, process, and platform complexity so your team moves forward together.
Faster time to value
The right starting point and a focused roadmap avoid the churn that shows up later.
What Salesforce services can look like
Once the strategy is set, our services team builds it. The B2B problems we solve are not isolated. They are systems problems, and the impact compounds when the architecture is right. These are the four places where we see our delivery work moves the needle most.
Orchestration and Integration
B2B Commerce, ERP, and the rest of your stack connected into one architecture, so information moves automatically instead of getting rekeyed by hand between systems that don’t talk to each other.
Unified Buyer Journeys
Self-service and sales-assisted order and service experiences backed by Order Management, ARM, and service automation as one system, not separate ones sharing a login.
Data-Driven Personalization
Solutions that use Data 360 and Agentforce for contextual buyer engagement, grounded in real transaction data.
Multi-Brand Integration
Bringing dealers, distributors, and newly acquired brands into your ecosystem on one architecture, instead of standing up a parallel system for each one.
Agentic Readiness isn’t a stage.It’s something we build toward from the start.
Strategy or services, foundational or mature, every Saltbox engagement is designed with the same question. Is this system structured well enough for agents to operate on it reliably?
We don’t start from zero
After hundreds of B2B Salesforce engagements, we’ve built reusable accelerators and packaged solutions across the use cases we see most often. Less time reinventing the foundation. More time on what’s specific to your org, your data, and your buyers.
If a solved pattern applies to your problem, you get the benefit of every engagement that came before yours.
See it before the first conversation
Two live demo environments built on the same platform we’d build for you.
The best in the business
Saltbox has helped teams across manufacturing, CPG, medical device, and high-tech launch solutions that improve the buyer journey, drive revenue, and reduce internal friction. Whether you’re replatforming legacy tech or trying to make Salesforce feel like one system instead of ten, we can help.
CERTIFICATIONS
CUSTOMERS
Let’s find your starting point. Then build what comes after it.
Strategy tells you where to go. Delivery gets you there. We don’t hand you a roadmap and walk away.