Saltbox Mgmt announced Saltbox.One (S1), a foundational AI platform that redefines how Salesforce services are delivered. Built on years of real-world delivery experience, S1 helps drive more consistent execution, greater transparency, and better outcomes for customers.

Shepard doesn’t run a typical storefront. With hundreds of unique events each year, they needed a commerce experience that could flex without breaking. This case study explores how Shepard moved from heavy customization to a scalable Salesforce foundation that empowers their team, improves accuracy, and speeds up how events go live.

As 2025 comes to a close, Saltbox Mgmt reflects on a year shaped by complex customer work, careful decision-making, and steady partnership. This recap looks at the work behind the growth, from stabilizing systems and simplifying architectures to helping teams move forward with clarity in an uncertain environment.

Commerce by Contract reflects what collaboration in the Salesforce ecosystem should look like. By pairing real customer scenarios with Salesforce’s product vision, partners helped shape a model where contract context becomes native to the commerce experience. The result is more intelligent, aligned, and flexible B2B buying — built through true co-design.

B2B commerce has always been complex, but the real challenge has been fragmented systems. With ARM and Agentforce Commerce now sharing the same pricing, configuration, and contracting logic, companies can finally run every buying experience on one commercial engine. The result is simpler architecture, consistent experiences, and solutions that scale without workarounds.

Commerce with a capital C is more than a storefront. It is the full commercial journey that shapes how B2B companies buy, sell, deliver, and grow. As Salesforce connects ARM and Agentforce Commerce, the systems behind buying and quoting begin to share logic and data, reducing friction and creating consistency for buyers. Commerce is the engine of the business, and Saltbox Mgmt helps companies run it with clarity.

Saltbox Mgmt announces new capabilities supporting Salesforce’s interoperability between Agentforce Revenue Management and Agentforce Commerce, including the launch of Commerce by Contract. This offering brings contract-driven purchasing into the commerce experience to help B2B companies create more accurate, efficient, and connected buying journeys.

Salesforce has renamed two widely used products, Revenue Cloud and Commerce Cloud, as part of its broader Agentforce strategy. While the names are changing, the functionality and roadmaps remain the same. This post offers a clear translation between old and new terminology, helping teams stay aligned as they navigate evolving Salesforce branding.

AI can transform how enterprises operate, but only if the foundation beneath it is sound. Years of shortcuts and technical debt have left many organizations unprepared for true AI acceleration. Before adding more horsepower, it is critical to strengthen the underlying systems that keep the business running.