Nathan Andersen

Managing orders across channels feels like piecing together a puzzle with missing parts. Disjointed systems and manual processes create delays. Saltbox’s Spark solves this by centralizing order data, automating ingestion, and enabling real-time visibility.

A common pain point we hear from customers is maintaining clear communication and efficient processes around orders—especially before fulfillment begins. Customers expect transparency, and they want to be able to initiate returns, adjust orders, and receive updates throughout the process.

Delivering seamless order tracking across channels is harder than it looks. Here’s why multi-channel order management is getting more complex—and how to fix it.