AI That Actually Gets Work Done
Agentforce isn’t just chat — it’s a new class of AI assistants that solve problems, personalize journeys, and reduce friction across the buying experience.
Saltbox Mgmt helps Salesforce customers get
ready for real Agentforce use cases by aligning data, mapping journeys, and deploying assistants that deliver value from day one.
Not sure where to start with Agentforce?
You’re not alone. Many companies are still figuring out how to make Agentforce real for their business.
We can help. We’ll work with you to uncover the right use cases, like buy-on-behalf flows, warranty status updates, or personalized recommendations — and help you prioritize what delivers the most value, fastest.
What your customers get:
Faster answers, less effort
More relevant offers and recommendations
Seamless support, even after the sale
24/7 responsiveness with a human touch
Smarter agents = Better experiences
They feel known
and supported.
Agentforce learns from real customer interactions and preferences, creating personalized journeys over time.
They don’t wait
on hold.
Routine tasks like warranty checks, order lookups, or reordering can be handled instantly by AI agents—no rep required.
They get answers faster.
Agents tap into your real-time Salesforce data to provide accurate status updates, product info, or self-service steps.
They’re guided—
not left guessing.
Agentforce can act like a concierge, helping B2B buyers discover products, complete tasks, or find answers—without opening a support ticket.
AI isn’t magic. We help you make it real.
Aligning Agentforce use cases to customer journey stages
Readiness assessment (data, process, permissions, flows)
Action design: intent → guardrails → success criteria
Custom prompt flows and retrieval setup
Integration with Data Cloud and Flow Builder
Governance strategy and measurement
AI you can trust — because it’s
grounded in reality
Warranty Status Agent
Automatically verifies warranty eligibility and initiates RMA requests using live case, contract, and product data—freeing up service teams and speeding customer resolution.
Buyer Assist Agent
Guides inside sales reps through customer-specific carts, pricing, and approvals to simplify buy-on-behalf experiences and accelerate quoting.
Personalization Agent
Uses behavioral signals and CRM data to serve real-time product suggestions and reorder nudges that boost conversion and loyalty.
Your AI is only as good as the data it runs on
Agentforce can’t deliver value if it doesn’t know what’s happening. That’s why Saltbox Mgmt builds Agentforce on a strong foundation of Data Cloud, Customer 360, and Flow-ready architecture.
With secure, real-time access to your systems, your AI agents don’t just respond — they act.
