Content That Helps You Make Smarter Salesforce Decisions

Managing orders across channels feels like piecing together a puzzle with missing parts. Disjointed systems and manual processes create delays. Saltbox’s Spark solves this by centralizing order data, automating ingestion, and enabling real-time visibility.

A common pain point we hear from customers is maintaining clear communication and efficient processes around orders—especially before fulfillment begins. Customers expect transparency, and they want to be able to initiate returns, adjust orders, and receive updates throughout the process.

Delivering seamless order tracking across channels is harder than it looks. Here’s why multi-channel order management is getting more complex—and how to fix it.

Once your B2B storefront is up and running, the journey doesn’t end there. Today’s B2B buyers have high expectations, influenced by their B2C shopping experiences.

Setting up a B2B storefront is a complex endeavor, and the stakes are high. In B2B commerce, your storefront isn’t just a website—it’s an extension of your brand and a critical point of interaction with customers.

In the world of B2B commerce, setting up a digital storefront is more than just putting products online. Businesses today face high expectations from buyers who are accustomed to the seamless, personalized experiences of B2C platforms.

There’s a point in every implementation where someone asks, “How do we make this feel like a real brand experience?” It’s usually after...

In the Salesforce ecosystem, you’ve probably heard the term "accelerator" floating around. But let’s be clear—this isn’t a quick-start or a plug-and-play solution. So, WTF is an accelerator, really?