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Content That Helps You Make Smarter Salesforce Decisions
Our blog is where we share what we’ve learned in the field — insights, strategies, and examples to help you plan smarter, implement better, and unlock more value from your Salesforce investment.
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Salesforce’s Simplified Cart Cleanup: A Game-Changer for Checkout Flow
Salesforce’s Simplified Cart Cleanup lets customers modify their cart during checkout without restarting the session—making the buying process smoother than ever.

Team Saltbox Mgmt
2 min read


Inside the Digital Labor & AI-Powered Agents TDX Press Panel
AI-powered agents are reshaping how businesses operate, from automating tasks to enhancing the buying journey. At TDX 2025, industry leaders shared insights on scaling AI, overcoming data challenges, and the future of digital labor.

Courtney Algeo
3 min read


WTF is an Accelerator?
In the Salesforce ecosystem, you’ve probably heard the term "accelerator" floating around. But let’s be clear—this isn’t a quick-start or a plug-and-play solution. So, WTF is an accelerator, really?

Shane Smyth
2 min read


Saltbox Mgmt Powers Salesforce’s Own Commerce Cloud Interactive Demos
Salesforce needed a hands-on way to showcase Commerce Cloud. Saltbox Mgmt built fully interactive demo storefronts—see how we brought them to life in just six weeks.

Team Saltbox Mgmt
3 min read


Salesforce RCA: What is it?
The future of seamless commerce is on the horizon, and RCA is leading the way. By embracing RCA and aligning with evolving buyer expectations, businesses can future-proof their operations in this digital era.

Team Saltbox Mgmt
3 min read


Saltbox Mgmt Secures Strategic Investment
This isn’t just about dollars; it’s about doubling down on what we do best: helping our customers modernize their buyer experiences and achieve scalable success with Salesforce solutions.

Courtney Algeo
1 min read


Case Study: Saving Time Through Order Automation
Manual order processing at Shorr Packaging was costing the team hours daily. Learn how their plan to go "from Flintstones to Jetsons" is saving them time and money.

Team Saltbox Mgmt
3 min read


Case Study: Consolidating Systems, Unlocking Growth
Harbor, an industry leader for law firms and corporate legal departments, experienced rapid growth through mergers and acquisitions. This left them with disparate CRM systems and processes across the organization. To streamline and consolidate, they pursued a consultation with Saltbox.

Team Saltbox Mgmt
2 min read


Case Study: Changing How We Donate For The Better
A faster, more intuitive platform that makes it easier than ever for donors to support the causes they care about. By optimizing the donation flow and reducing operational costs, UCSF can now focus more resources on their mission.

Team Saltbox Mgmt
2 min read


Building the Future of Commerce with Salesforce’s Agentforce
Similarly, the Personal Shopper Agent and Buyer Agent are revolutionizing customer interactions. These agents leverage natural language processing to provide personalized recommendations, manage complex B2B orders, and even solve customer service queries like "Where is my order?" (WISMO).

Shane Smyth
2 min read


AI Meets Commerce: What Agentforce Can Do for Your Business
With the emergence of AI, we’re witnessing one of the most exciting shifts in the world of commerce and technology. At Saltbox, what excites us most is how this AI-driven platform will help our clients grow. It’s not just about doing things faster; it’s about doing them smarter.

David Blue
2 min read


Case Study: Optimizing Support to Boost Efficiency and Loyalty
For long-established companies like Broan-NuTone, customer service inefficiencies often emerge as the business scales. These aren’t signs of falling behind—it’s the natural result of balancing growth with operational needs.

Team Saltbox Mgmt
2 min read


Why We’re Doubling Down on Salesforce: No Need For Shopify
In a time when many Salesforce Commerce partners are branching out to competing commerce platforms like Shopify and Optimizely, Saltbox Mgmt is reaffirming our commitment to focus only on Salesforce Commerce Cloud. Here’s why.

David Blue
2 min read


6 AI-Powered Data Insights to Modernize B2B Commerce
Getting the most out of your data doesn't have to be a daunting, time consuming project. Learn six of the most powerful insights you can gain right out-of-the box with Data Cloud and Commerce on Core.

Shane Smyth
4 min read


Meet the Team: Nathan Anderson
In our new video series, get to know the Saltbox Leadership Team. In this video, learn all about Nathan Anderson, VP of Solutions & Consulting and his journey to get here.

Team Saltbox Mgmt
1 min read


Top Hits and Hidden Gems on Salesforce Mojo
Shane’s passion for sharing knowledge is evident in the channel's range of content. These videos are more than just tutorials; they are tools that can help you stay ahead of the curve, enabling you to do better work, faster.

Team Saltbox Mgmt
3 min read


Meet the Team: Shane Smyth, CTO
In our new video series, get to know the Saltbox Leadership Team. In this video, learn all about Shane Smyth, CTO—his favorite part of a project, what Architecturally-Driven means to him, and his advice for future developers.

Team Saltbox Mgmt
1 min read


Highlights from the Salesforce Winter '25 Release
As we approach the end of the year, it's exciting to see the new features rolling out in the Salesforce Winter '25 release. Here’s what our experts are saying:

Team Saltbox Mgmt
2 min read


The Absurdity of "Where's My Order?" in 2024
Why, in an age where technology can track everything from our daily steps to the contents of our fridge, is this simple question still a massive burden for businesses? If “Where’s my order?” is the million-dollar question every buyer wants answered, why hasn’t the market addressed it?

Nathan Andersen
3 min read


Getting Started with B2B Commerce LWR
With the introduction of the LWR template, Salesforce aims to revolutionize the way B2B companies approach their online sales channels, enabling them to stay competitive in an increasingly digital marketplace.

Shane Smyth
4 min read

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